Getting Started with IoT

Log in to MyDstny

IoT SIM cards and subscriptions are ordered on our self-service portal MyDstny.

You can log in to MyDstny via the following link: https://my.dstny.dk

You can either enter the username and password you use for Connect 3.0 and click the orange "LOG IN" button to log in to MyDstny.

Alternatively, you can log in with your Microsoft AD login via the "LOG IN WITH MICROSOFT" button.
However, this requires that you use the same email address in Microsoft AD as on your user in Connect 3.0.

Unknown username

If you don't know your username, you can also have your login details sent to you via SMS.

Use the link below and enter the mobile number associated with your user in the "Username" field.

Forgotten username or password

Remember to type +45 before the mobile number.

Order IoT SIM cards

Activate the side menu on the left side of the screen with your mouse.

Click on "Telephony" and then select "IoT Subscriptions".

Click the orange "Order blank SIM cards" button on the right side of the screen.

Quantity: In the quantity field, enter the number of IoT SIM card packages you wish to order.
1 IoT SIM card package contains 10 SIM cards.

Account: Select the desired account in the drop-down menu to which the SIM cards should be invoiced.

Click the orange "NEXT" button.

Att.: Enter the name of the person who should receive the SIM cards at your company.

Select address: Select the address in the drop-down menu to which the SIM cards should be sent.

Click the orange "NEXT" button.

The order is summarised and you have the option to edit or cancel the order.

Click the orange "ORDER" button to place the order.

Create IoT subscription

Click on "Telephony" in the side menu and then select "IoT Subscriptions".

Click the orange "Activate SIM card" button on the right side of the screen.

Account: Select the desired account in the drop-down menu to which the subscription should be invoiced.

Select subscription: Select the desired subscription in the drop-down menu.

Name: Enter the name, address, or other relevant information that can identify the device in which the SIM card will be inserted.

Network request activation date: Use the calendar function to select the start date for the subscription.

SIMCard: Enter the ICC number of the IoT SIM card in the field.

Finish by clicking the orange "CONFIRM" button.

The subscription has been ordered and will be activated on the desired date.

Replace SIM card

Click on "Telephony" in the side menu and then select "IoT Subscriptions".

Here you will see an overview of your IoT Subscriptions.

Click the three dots next to the subscription for which you wish to replace the SIM card.

Click "Replace SIM card".

Enter the number of your new IoT SIM card and finish by clicking "SUBMIT".
The new SIM card will be active after a few minutes, after which the previous SIM card will automatically become inactive.

Block SIM card

Click on "Telephony" in the side menu and then select "IoT Subscriptions".

Here you will see an overview of your IoT Subscriptions.

Click the three dots next to the subscription for which you wish to change the SIM card.

Click "Block SIM card" and then "CONFIRM"

This blocks the SIM card against theft for both calls, SMS/MMS, and data.

The subscription associated with the SIM card continues as normal.

Change subscription

Click on "Telephony" in the side menu and then select "IoT Subscriptions".

Here you will see an overview of your IoT Subscriptions.

Click the three dots next to the subscription you wish to change.

Click "Change Subscription".

Now select the subscription you wish to switch to.
Please note that you can only choose subscriptions that you have an agreement to order.

Finish by clicking the orange "CHANGE SUBSCRIPTION" button.
The subscription takes effect on the first day of the next month.

Terminate subscription

Click on "Telephony" in the side menu and then select "IoT Subscriptions".

Here you will see an overview of your IoT Subscriptions.

Click the three dots next to the subscription you wish to terminate.

Confirm the termination of the subscription by clicking the orange "CONFIRM" button.